OfficeServ 7200 from All Lines Comm

This converged communication system provides voice, data, wireline, and wireless solutions.

Combining its expertise in wireless, communications, core networks, digital technology and IP functionality, Samsung brings you the OfficeServ 7200 converged communication system. As a completely converged platform, OfficeServ 7200 supports both voice and data communication with powerful, IP-based wired and wireless flexibility.

Click for CTI Applications

SYSTEM FEATURES

Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key
Account Code Key
   One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
   (Timer) Reminder
Authorization Codes
· Forced
· Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution
(ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap
   Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting
   Package
      Agent Statistics
      Call Statistics
      Group Supervisors
      Printed Reports
· OfficeServ DataView
      UCD Statistics
      UCD Monitoring
      Wall-Style Display
      Windows
Call Costing
Caller Identification (CID)
· Automatic Number
   Identification (ANI)
· Caller ID
· Calling Line Identification
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name
   Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Call Forwarding
· All Calls
· Busy
· No Answer
· Busy/No Answer
· Forward DND
· Follow Me
· External
· To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive
· System
· Remote
Call Park and Page

HOSPITALITY SYSTEM (iDHS) FEATURES

Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During
Feature Activation
Enhanced User
Programming
Executive DND
Express Check-In
Guess Service Billing
· 100 Item Codes with
Costing
Lobby Phone Services
Printed Reports
· Phone Bill
· Guest and Meeting Room
Bill
· Room Status
· Wake Up Call Activity

Call Pickup · Directed · Groups · Established Call Recording Call Waiting / Camp-On Caller Emergency Service ID (CESID) Centrex / PBX Use Chain Dialing Chain Forward Class of Service Common Bell Control Computer Telephony Integration (CTI) · OfficeServ Link · OfficeServ DataView · OfficeServ EasySet · OfficeServ Call · OfficeServ Operator · OfficeServ Softphone Conference · Add On (5 party) · Unsupervised · Split Conference Group Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Dialed Number Identification Service (DNIS) Direct In Lines Direct Inward Dialing (DID) T1 · Day/Night Routing · Busy or Camp-On Option · MOH Source · DID Call Limits Direct Inward System Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Door Lock Release (Programmable) Door Phones E & M Tie Lines (T1) Executive Barge-In (Override) · With Warning Tone · Without Warning Ton · Trunk Monitor or Service Observing External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Ground Start Trunks (T1) Group Busy Setting Hot Line In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets ISDN Service · Primary Rate Interface LAN Interface Least Cost Routing Live System Programming · From Any Digital Keyset · With a Personal Computer Meet Me Page and Answer Memory Protection Message Waiting Indications	Message Waiting Key Microphone On / Off per Station Mobility Solution Multiple Language Support Music On Hold-Flexible Music On Hold-Source Networking · QSig over IP · QSig over PRI Off Premises Extensions OfficeServ Wireless Operator Group Overflow · Operator · Station Group Override Codes Paging · Internal Zones (5) · External Zone (4) · All External · Page All Park Orbits Prime Line Selection Priority Call Queuing Private Lines Programmable Line Privacy Programmable Timers Recalls Recall to Operator Redial Review Remote Programming-PC Ring Modes · Time Based Routing-Plans · Automatic/Manual · Holiday Schedule · Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers · Station List · System List Speed Dial by Directory Station Hunt Groups · Distributed · Sequential · Unconditional Station Message Detail Recording Station Pair System Alarms System Maintenance Alarms System Directory Tenant Services (2) Toll Restriction · By Day or Night · By Line or Station · Eight Dialing Class · Special Code Table Toll Restriction Override Tone or Pulse Dialing Transfer · Screened / Unscreened · Voice Mail Transfer Key · With Camp-On Trunk Groups Uniform Call Distribution (UCD) Universal Answer Virtual Extensions Voice Mail · Inband Signalling · Integrated (In-Skin) Voice over IP (VoIP) Walking Class of Service Wireless LAN
Room Dialing Restrictions Room Rate Discounts Room Status Conditions · Available · Occupied · Needs Cleaning · Needs Maintenance · Hold (Late Check Out) · Hold and Needs Cleaning · Hold and Needs Repair · Cleaned · Repaired Room Status · Printed Reports · Keyset Indications Room Status Update · Automatic (Daily Timer) · Manual Staff ID Codes (500)	Station Types · Business Office · Hotel Administrator · Meeting Room · Guest No Smoking Room · Guest Smoking Room · Fax Station Telephone Credit Limit Transaction Record Output (To PMS) Wake Up Calls · Set by Attendant · Set by Guest · Answered · Not Answered · Cancelled · With Auto Attendant Announcement